Privacy Policy for marwaelsherbiny.com
Marwa El Sherbiny (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, marwaelsherbiny.com (“Site”), in accordance with applicable data protection regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
Please read this Privacy Policy carefully to understand our practices regarding your personal data and how we will treat it.
1. Commitment to Privacy and Data Protection
At marwaelsherbiny.com, we deeply value individual privacy rights and are dedicated to ensuring that your personal data is handled responsibly, transparently, and in full compliance with applicable data protection laws. We implement robust privacy and security measures to safeguard your data throughout its lifecycle.
2. Scope of Policy and Role of Data Controller
This Privacy Policy applies to all users of marwaelsherbiny.com and governs the collection, processing, and usage of personal data through this Site. For the purposes of data protection legislation, Marwa El Sherbiny acts as the “Data Controller” of your personal data. If you have any questions or concerns regarding this Policy or your personal data, please contact us at [email protected].
3. Categories of Data We Process
We may collect and process the following categories of personal data:
a. Usage Data
Information about how you use our Site, including IP address, browser type and version, time zone setting, language preferences, operating system, referring URLs, and pages viewed.
b. Account Data
Information provided when you register, sign up for services, or interact with us, including your name, email address, telephone number, and mailing address.
c. Profile Data
Data pertaining to your user profile, including preferences, browsing behavior, past interactions, and history of purchases or services engaged through marwaelsherbiny.com.
d. Communication Data
Records of your correspondence with us, such as customer support inquiries, feedback, and other communications.
e. Technical Data
Details about the devices and systems you use to access our services, such as hardware type, operating system, system settings, app version, and diagnostic data.
f. Transaction Data
Data related to the purchase of services or products, including billing address, delivery address, payment method details, transaction history, and invoicing records.
g. Preference Data
Information regarding your marketing preferences, consent history, and product or service interests.
4. Legal Bases for Processing Personal Data
We process your personal data only when legally justified. The lawful bases for processing include:
– Consent: Where you have given express permission for us to process your data.
– Contract: When processing is necessary for the performance of a contract with you, or to take steps at your request before entering into a contract.
– Legal Obligation: Where processing is necessary to comply with a legal obligation.
– Legitimate Interests: Where processing is necessary for our legitimate interests or those of a third party, provided that your interests and fundamental rights do not override those interests.
5. Your Rights under GDPR and CCPA
You have the following rights concerning your personal data:
– Right of Access: You may request access to your personal data and obtain information about how it is processed.
– Right to Rectification: You have the right to request correction of inaccurate or incomplete data.
– Right to Erasure: You may request deletion of your data under certain circumstances.
– Right to Restriction: You can request restriction of how your data is processed.
– Right to Data Portability: You may request to receive your data in a structured, commonly used format and transfer it to another data controller.
– Right to Object (CCPA & GDPR): You may object to our processing of your data for direct marketing or on grounds relating to your particular situation.
To exercise any of your rights, please contact us at [email protected]. We will respond promptly and in accordance with applicable laws.
6. Security Measures
We implement stringent technical and organizational measures to ensure the integrity, confidentiality, and availability of your personal data. These include:
– End-to-end encryption of data in transit
– Secure storage and access restrictions on sensitive data
– Role-based access control for internal users
– Business continuity protocols and regular backup systems
– Ongoing staff training in data protection and cybersecurity
7. International Data Transfers
Your personal data may be transferred and processed outside your country of residence, including countries that may not provide the same level of data protection as your home jurisdiction. Where such transfers occur, we ensure appropriate safeguards are implemented, including the use of Standard Contractual Clauses (SCCs) approved by the European Commission or equivalent mechanisms for lawful transfer.
8. Data Retention
We retain personal data based on type and applicable legal or regulatory requirements:
– Usage and Technical Data: Retained for up to 12 months for analytical purposes.
– Account and Communication Data: Retained for as long as your account is active and up to 5 years thereafter for audit and customer support resolution.
– Transaction Data: Retained for a minimum of 7 years for financial and tax record-keeping.
– Preference Data: Retained until you revoke or modify your preferences or consent.
9. Cookie Policy
We use cookies and similar technologies to enhance your user experience on marwaelsherbiny.com. Cookies are small text files stored on your device that help us recognize you and monitor Site usage.
Our use of cookies includes:
– Essential Cookies: Necessary for website functionality and security.
– Functional Cookies: Enable personalization such as remembering language or region preferences.
– Analytics Cookies: Collect anonymized data to help us analyze traffic and optimize performance.
– Performance Cookies: Track usage to improve web functionality without identifying individual users.
10. Cookie Management and Compliance
You may accept or decline cookies through our cookie management interface when you visit marwaelsherbiny.com. Additionally, you can configure your browser settings to block or delete cookies at any time. We comply with all applicable cookie and tracking notification laws under GDPR and CCPA, including the requirement for affirmative opt-in consent where applicable.
11. Children’s Data and Age Restrictions
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal data from children. If we discover that we have inadvertently collected data from a child under 13, we will take prompt action to delete such information. If you are a parent or guardian and believe your child has submitted data to us, please contact us immediately at [email protected].
12. Policy Updates and Notifications
We may review and update this Privacy Policy to reflect changes in legal requirements or in how we collect and use personal data. Any material changes will be communicated prominently through marwaelsherbiny.com or via direct communication where appropriate. Continued use of our Site after such updates constitutes your acceptance of the amended Policy.
13. Contact Us
If you have questions, concerns, or complaints about how we handle your data, wish to exercise your rights, or require further information about this Privacy Policy, you may contact us at:
Email: [email protected]
We are committed to upholding your data privacy rights and fostering trust through transparency and accountability. If you believe your data privacy rights have been violated, you also have the right to lodge a complaint with your relevant data protection authority.
This Privacy Policy reflects our ongoing commitment to maintaining the highest standards of data protection in accordance with GDPR and CCPA frameworks.