Privacy Policy for marwaelsherbiny.com
1. Introduction
At marwaelsherbiny.com, we are firmly committed to safeguarding the privacy and personal data of our users. In alignment with our values and obligations under the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable privacy laws, we take every reasonable step to ensure that your personal information is collected, processed, and protected with the utmost care and transparency. This Privacy Policy outlines how we collect, use, disclose, and store your personal information, and your rights in relation to that data.
2. Scope and Data Controller Role
This Privacy Policy applies to all personal data collected through the domain marwaelsherbiny.com and any associated services or communications provided therein. For the purposes of applicable data protection legislation—including but not limited to the GDPR and CCPA—the data controller responsible for your personal data is Marwa El Sherbiny, reachable via [email protected].
3. Categories of Data We Process
We process a range of personal data which may be collected directly from you, automatically through your use of marwaelsherbiny.com, or from third-party sources with your consent. The categories of data we may process include:
a. Usage Data:
Information automatically collected during your interaction with our website, including your IP address, browser type, referring/exit pages, date and time stamps, pages viewed, session duration, and website navigation patterns.
b. Account Data:
Data provided during account or service registration such as your full name, postal address, email address, telephone number, and login credentials.
c. Profile Data:
Details related to your user profile, including preferences, behavior on the website, transaction history, interest in products or services, and publicly visible profile elements (if applicable).
d. Communication Data:
Records of your communications with us, including inquiries, customer service interactions, feedback, and correspondence through contact forms or email (e.g., [email protected]).
e. Technical Data:
Device-specific information including operating system, device type, network settings, browser plugins, screen resolution, language settings, and diagnostic data.
f. Transaction Data:
Details related to product or service purchases, such as order history, payment information (excluding full payment card details), billing/shipping addresses, and delivery status.
g. Preference Data:
Information derived from communication preferences, marketing opt-ins, tone of browsing, product interests, and survey responses.
4. Legal Bases for Processing Personal Data
Our legal bases for processing your personal data depend on the context in which it is collected. Data is processed lawfully under one or more of the following legal grounds:
– Consent: When you have expressly given us permission to process your data, such as opting into newsletters or marketing communications.
– Contractual Necessity: Where processing is necessary for the performance of a contract with you, including for purchases through marwaelsherbiny.com.
– Legitimate Interest: Where it is in our business interest to operate and improve our website or communicate with you, and where such processing is not overridden by your rights.
– Legal Obligation: In order to comply with statutory or regulatory obligations, including tax or legal reporting requirements.
5. Your Rights
You have a number of data protection rights under the GDPR and CCPA, where applicable. These include the right to:
– Access: Request confirmation of whether we process your personal data and obtain a copy of it.
– Rectification: Request correction of personal data that is inaccurate or incomplete.
– Erasure: Request deletion of your personal data, in certain circumstances (“right to be forgotten”).
– Restriction: Request increased limits on the processing of your personal data.
– Portability: Request that we transfer your personal data to you or a third party in a machine-readable format.
– Objection: Object to processing based on legitimate interests or direct marketing.
– Withdraw Consent: Revoke any previously given consent without affecting the lawfulness of prior processing.
To exercise any of these rights or make related inquiries, please contact us at [email protected].
6. Security Measures
We implement technical and organizational safeguards to protect your information. These include but are not limited to:
– Secure socket layer (SSL) encryption for data transmission
– Role-based access controls and authentication
– Firewall and intrusion prevention systems
– Periodic data backups and disaster recovery protocols
– Staff training on data security and privacy best practices
While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee absolute security due to the inherent risks of internet transmission.
7. International Data Transfers
If your personal data is transferred outside the European Economic Area (EEA) or other jurisdictions with equivalent privacy frameworks, we apply appropriate safeguards such as Standard Contractual Clauses approved by the European Commission to ensure your rights are preserved. Data transferred to or stored in third countries is only undertaken in accordance with applicable laws and after implementing measures to ensure an adequate level of data protection.
8. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Retention periods vary depending on the type of data:
– Usage and Technical Data: Retained for up to 24 months for analytics and troubleshooting.
– Account and Transaction Data: Retained for the duration of your relationship with us, and up to 7 years thereafter for legal or tax compliance.
– Communication and Profile Data: Retained up to 36 months after last user interaction.
– Consent Records and Preference Data: Retained as long as active consents are valid, or until withdrawn.
9. Cookie Policy
We use cookies and related tracking technologies on marwaelsherbiny.com to optimize user experience, analyze traffic, and personalize content. The types of cookies used include:
– Essential Cookies: Necessary for website functionality (e.g., login management, cart operations).
– Functional Cookies: Enhance user interface elements such as language preferences or remembering previous settings.
– Analytics Cookies: Collect information about site usage, performance, and visitor behavior (e.g., pages visited, time on site).
– Performance Cookies: Assist with website speed optimization and assessing the effectiveness of features.
No cookies are used to gather personally identifiable information unless you have explicitly consented.
10. Cookie Management and Compliance
You have the right to accept or decline non-essential cookies. When you first visit marwaelsherbiny.com, you are presented with a cookie banner allowing you to select your preferences in accordance with GDPR and CCPA requirements. You may also configure and revoke cookie preferences through your browser settings. For California residents, we respect “Do Not Sell My Personal Information” signals where technically feasible.
11. Protection of Minors
marwaelsherbiny.com does not knowingly collect personal data from children under the age of 13. If you are a parent or guardian and believe your child has provided us with personal data, please contact us at [email protected]. We will take appropriate steps to delete any such data from our records as required by applicable law.
12. Policy Updates
We reserve the right to modify or update this Privacy Policy at our discretion, in response to legal, technical, or business developments. Users will be informed of material updates via notices on marwaelsherbiny.com or direct communication when appropriate. Continued use of the website following any changes indicates your acceptance of the revised terms.
13. Contacting Us
If you have questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us via:
Email: [email protected]
We are committed to addressing privacy-related issues promptly and transparently.
We take privacy seriously and aim to maintain full compliance with all applicable data protection laws. Should you wish to learn more or raise a concern, contact us anytime at the address above.